Skip to content
Relab Help Center
InboxAsk a human

Updating Records for a Property

If a property's council record is wrong or out of date, such as the wrong number of bedrooms or an old floor area, you can send Relab the correct details from the property page. We review every request before the change appears on the property.

How to update council records

  1. Search for the property and open the Property Details panel

  2. Click the Council Records tab

  3. Click Update property details

  4. Fill in only the fields that need changing. Leave the rest blank

  5. In Why should these details be changed?, tell us where the correct information came from

  6. Click SEND REQUEST

[SCREENSHOT: Council Records tab with the Update property details button highlighted]

What you can update

[SCREENSHOT: the Update property details form]

  • Basic Information — bedrooms, bathrooms and floor area (m²)

  • Parking Details — parking spaces and garages

  • View Details — the type of view and how wide it is, using single-letter codes

  • Value Information — Capital Value, Improvement and Land value, plus an optional CV Date that applies to all three

  • Construction Details — the year or range of years the house was built, and the building construction code

Hover over the ? icon next to a code field in the form to see its codes. They're also listed below.

View codes

View (W, N, O) — the main thing the property looks out at:

  • N — None: there is no appreciable view

  • W — Water: the focal point is water

  • O — Other: the focal point is something other than water, such as city, suburban or landscape views, including parks in a built-up urban area, as long as the view has some depth

View Scope (W, S, M) — how wide the view is:

  • N — None: there is no view

  • S — Slight: a close-up peep view of up to 45°, or a moderately wide view with little depth

  • M — Moderate: a close-up view of up to 145°, or a wide view with little depth

  • W — Wide: a close-up view of over 145°

Year built and construction

  • Year Built (From) — the year the house was built, e.g. 1947

  • Year Built (To) — use this when you only know a range, e.g. 1940 to 1949. Leave it blank if you know the exact year

  • Building Construction — a two-letter code made from the materials below. The first letter is the walls and the second is the roof, e.g. WI for wooden walls with an iron roof

[VERIFY: first letter = walls, second letter = roof]

Construction codes

  • A — Aluminium, including aluminium-coated timber

  • B — Brick, including clay and concrete bricks

  • C — Concrete, including reinforced block and precast slab

  • F — Fibrous cement or asbestos, including sheets and sidings

  • G — Glass

  • I — Iron, including steel and corrugated long-run

  • M — All forms of fabric, bitumen and butyl rubber

  • P — Plastic

  • R — Roughcast, including stucco and texture coat finishes

  • S — Stone

  • T — Tiles, including all materials with a tile profile

  • W — Wood in all forms, including treated plywood

  • X — Mixture of materials or not listed above

What happens next

Relab reviews your request and checks it against the source you gave. Approved changes then appear on the property's Council Records.

If your update doesn't match other sources, such as REINZ or council data, Relab shows both values side by side so you can see where they differ and who to check with. A Multiple tag next to a field means more than one value has been recorded.

It takes 1-3 working days to review and we will let you know if it's been approved, or if we need more detail.

Tips for a quick approval

  • Only fill in the fields that are wrong

  • Name your source, e.g. "Building consent 2019", "Registered valuation dated March 2026" or "Floor plan from the vendor"

Next steps

❓ FAQs

Do I need to fill in every field?

No. Fill in only the details that need changing and leave the rest blank.

Will my change show up straight away?

No. Relab reviews every request first. Approved changes then appear on the property.

What's the difference between this and updating details in a CMA?

Updating details in a CMA changes that one report only. Updating council records asks Relab to correct the property's record for everyone.

[VERIFY: approved changes are visible to all Relab users and flow through to new CMAs]

Why does a field say Multiple?

More than one source has a value for that field, and they don't agree. Relab shows the values side by side so you know where to ask questions.

What sources do you accept?

Anything that shows the correct details, such as a building consent, registered valuation, floor plan or council rates notice. Tell us where the information came from in the request.

Last updated: 16 October 2026