Getting Help

In-Product Help

• Click the Help button (in the waffle menu) to:
  • Search the Help Centre (heaps of amazing resources for you to consume)
  • Raise an Issue (provide details and send directly to our Support Team)
  • Refresh your Relab knowledge with Relab 101 video series (5 videos, 10 mins total to get up to speed on the fundamentals)
  • Book in a 1:1 Support Session with Relab Support
• Look for the ? icon throughout the product for quick tips and contextual help.

Contact Support

• Click Raise an Issue via Help in the waffle menu, which is sent directly to our Support Team
• Email support@relab.co.nz
• Phone: 03 983 0250

Additional Training

• To request team training, contact your account manager
• Book a ​15-min Support Session Here
• Book a 30-min Extended Support / Onboarding Training Session Here

FAQs

How to I shrink or minimise the chat?

Click away from the window to exit the help pop up.